Case Studies Resort‑Wide IT Modernization At a 25‑acre resort, legacy networks, analog telephony, fragile servers, and siloed communications created outages and slow guest services. We rebuilt the core: a unified Meraki network over new fiber, clustered servers with hybrid DR, Mitel IP telephony, UPS + generator power, a SharePoint intranet, and a modern guest TV platform integrated with the PMS. Result: stronger uptime and security, smoother guest experiences, and faster collaboration across operations. Services Network modernization & fiber Cloud & hybrid DR UC / VoIP (Mitel) Collaboration platforms (SharePoint) Power continuity (UPS + generator) 1.5 MW Genset Integration A critical project connected a 1.5 MW generator to a Raw Water Supply under strict client standards. We led delivery end‑to‑end: SDRL compliance, rigorous document control, stakeholder alignment, contractor oversight, and clean change management through to invoicing. By enforcing governance and quality gates, the integration landed with traceable approvals and a stable, maintainable configuration—reducing delivery friction and easing future audits. Services Project & vendor management Compliance & documentation (SDRL) Change control & governance Commissioning support Multi‑Branch Infra & ERP Readiness Disparate branch networks and legacy servers blocked a planned ERP rollout. We standardized the core: modern domain controllers and site networks, rebuilt backups, hardened firewalls, deployed VoIP across sites, and delivered cybersecurity awareness for staff. In parallel, we co‑designed the ERP readiness roadmap with clear milestones and data hygiene steps. The organization gained a secure, scalable foundation ready for ERP and future growth Services Security & network hardening Backup & recovery VoIP rollout User training & awareness ERP readiness & roadmap Knowledge Portals A global disaster‑management program needed a reliable, scalable web platform. We modernized the hosting stack and implemented a Drupal‑based architecture with documented lifecycles, QA checkpoints, and content governance aligned to the mandate. The work standardized workflows for distributed contributors, improved transparency, and made the portal easier to evolve without service breaks—enabling predictable releases and faster content updates. Services Cloud/hosting architecture Web platform engineering (Drupal) DevOps & quality assurance Governance & content workflows International Agencies – Cloud & ERP Alignment Within a complex secretariat, processes and costs were fragmented. We assessed Azure service models (IaaS/PaaS/SaaS), updated disaster‑recovery sizing, supervised vendors, and used UMOJA/Primavera/MS Project to track KPIs and cross‑team plans. Paired with feasibility studies and communications analysis, this delivered a practical cloud and ERP posture—more resilient, easier to govern, and positioned to reduce run costs while maintaining compliance. Services Cloud strategy (Azure) DR planning & sizing PMO & KPI tracking Vendor management Process & communications alignment Renewable Energy – IT Ops & Standardization A cross‑functional energy agency needed consistent IT operations and standards. We directed day‑to‑day ops and standardized policies, API‑driven workflows, and service management across Help Desk and NOC. Platforms such as Inspire and Navigator were introduced to streamline collaboration and knowledge. Outcome: faster, more predictable support, cleaner hand‑offs between teams, and a foundation for continuous improvement. Services Managed IT operations Standardization & policy Service desk / NOC enablement Platform rollout & adoption